Customer Service (m/f/d)
- Weimar
- Permanent
- Full-time
About us
Desay SV Automotive Europe GmbH is headquartered in Weimar, Germany, and is a technology specialist for the original equipment of vehicles with electronics, antenna and software solutions. Through our subsidiary Antenna Technology Center (Europe) ATC GmbH we offer sophisticated antenna measurements and services. Our corporate culture is characterized by dynamism, diversity, openness and fairness.
With our own research, development and production we stand for highest quality and reliability. Desay SV Europe is part of Huizhou Desay SV Automotive Co., Ltd. based in China, a leading, stock exchange-listed provider of mobility solutions in the fields of Smart Cabin, Smart Drive and Smart Service. As a top 100 supplier and with its high level of technology expertise, Desay SV supports car manufacturers worldwide in their mobility transformation, making driving safer, more comfortable and more efficient.
Your Tasks
- Accepting customer orders in all the usual forms and entering them into SAP
- Coordination with customers, if necessary after consultation with the responsible sales employee
- Creation of order confirmations
- Posting goods movements
- Organizing logistics via freight forwarders, parcel services and similar service providers
- Ongoing coordination with the production and purchasing departments
- Preparation of delivery and freight documents and invoices
- Customs clearance
- Maintenance of the required master data
- Collaboration in the creation of statistics and internal evaluations
- Permanent stock control and warehousing in accordance with the QM manual
- Assistance with stocktaking
- Instruction of new employees
- Application of QM regulations
Your Profile
- Commercial or job-related vocational training
- At least 2 years practical experience
- Knowledge of industry-specific products
- Good knowledge of foreign trade, customs regulations, logistics
- Confident handling of SAP and MS Office
- High organizational skills
- Confident appearance
- Very good communication skills
- trustworthiness
- entrepreneurial thinking
- assertiveness
- High sense of responsibility
- decisiveness
- Written and spoken English
We Offer
Retirement Pension Plan
Company Cell Phone
Company Laptop
Flexible Working Hours
Parking Lot
Contact person
Alexandra von Berg
Recruiter
Tel: 0173 / 541 3647